Updated Invoice Dispute Management

Hi there,
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What's New

We've launched a streamlined dispute management system to help our teams process contractor disputes faster and more accurately.
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Key Improvements

• Inline Editing: Edit routes, depots, and payments directly without leaving the page
• Context-Rich View: See Amazon scorecard, vehicle rentals, and route completions in one screen
• Quick Actions: Process disputes with one-click accept/reject options

How It Helps Our Teams

Operations Team

• Review disputes with full context
• Make informed decisions quickly
• Track changes automatically

Finance Team

• Accurate payment adjustments
• Clear audit trail
• Faster payment cycles

Support Team

• Clear dispute status visibility
• Automated contractor notifications
• Easy access to dispute history

Getting Started

The new system is live now. Click any disputed invoice to access the new interface.

Need help? Contact the tech team