New Feature: Enhanced Communication System

Hi there,

New Feature: Enhanced Communication System

What's New

We've redesigned our communication interface to make contractor interactions more efficient and feature-rich.

Key Improvements

- **File Attachments**: Upload and share documents directly in conversations

- **Refreshed UI**: Cleaner, more intuitive message threading

- **Rich Media Support**: Share images and PDFs seamlessly

- **Quick Actions**: Reply and resolve queries faster

How It Benefits Teams

1. Support Team

- Attach reference documents instantly

- Share screenshots for better explanations

- Track conversation history clearly

2. Operations Team

- Share route maps and schedules

- Upload revised invoices directly

- Keep all documentation in one thread

3. Contractors

- Submit proof of delivery easily

- Share vehicle documentation

- Access complete conversation history

Technical Details

- Supported file types: PDF, JPG, PNG, DOC

- Max file size: 25MB

- Secure file storage with encryption

- Instant preview for common file types

Getting Started

The new communication system is live. Access it through any contractor profile or dispute thread.

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